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Privacy Policy

This Privacy Policy outlines Click Analysis obligations and responsibilities in handling the information it possesses concerning its clients, prospective clients, contractors, and other parties affiliated with Click Analysis.

Click Analysis adheres to the National Privacy Principles (NPPs) outlined in the Privacy Act 1988 (Cth). In essence, ‘personal information’ refers to data or viewpoints pertaining to an individual that can ascertain their identity.

  1. Why does Click Analysis collect personal information?

Click Analysis collects personal information in order to conduct their business, to provide and market their services and to meet their legal obligations.

  1. Who does Click Analysis collect personal information from?

Click Analysis may collect and retain various types of information, including (but not limited to) personal information about:

  • Clients, business associates, and potential clients, as well as their employees
  • Suppliers and their employees
  • Prospective employees, current employees, and contractors
  1. What type of personal information does Click Analysis collect?

In general, the type of personal information Click Analysis collects and holds includes (but is not limited to): names, addresses, contact details, occupations, and other pertinent information that assists Click Analysis in conducting their business, providing and marketing their services and meeting their needs.

In most cases, if the personal information is not provided, Click Analysis will not be able to provide the relevant product or service.

  1. How does Click Analysis collect personal information?
  • Personal Information you provide:
    Click Analysis typically acquires personal information through various means, including completed forms, in-person meetings, consultations, business cards, telephone discussions, and from third-party sources.
  • Personal Information provided by other people:
    In some circumstances, Click Analysis might receive personal information about an individual from a third party, such as a professional report or a reference from another person.
  1. Website Collection

The Click Analysis website https://clickanalysis.com.au uses GA4 first-party cookies. By using GA4 first-party cookies, your IP address and personally identifiable information is not collected or stored via the website.

  1. Website Hosting

Click Analysis may access, manage, or otherwise handle confidential information, including but not limited to, login details and passwords provided by their clients for the purpose of facilitating third-party website hosting. Click Analysis will implement the appropriate measures to safeguard the privacy and security of confidential information, ensuring it is not disclosed or used for any purpose beyond fulfilling the obligations associated with the services they provide.

Click Analysis is committed to ensuring the protection and privacy of their clients’ data in all aspects of their services, including third-party hosting arrangements. As part of this commitment, Click Analysis will endeavour to ensure that all third-party hosting providers engaged by Click Analysis adhere to the NPPs as outlined in the Privacy Act 1988 (Cth).

If the client opts for a third-party hosting company that is not among Click Analysis’s preferred providers, it is incumbent upon the client to verify that the chosen hosting company adheres to the NPPs outlined in the Privacy Act 1988 (Cth). Click Analysis assumes no responsibility for the compliance or actions of hosting providers that are not included in its list of preferred partners. Should the client select a hosting company that does not comply with the NPPs as mandated by the Privacy Act 1988 (Cth), they do so at their own risk, acknowledging any associated liabilities or consequences.

  1. What are the potential ways Click Analysis might utilise and share your personal information?

Click Analysis may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes related to the primary purpose, and in other circumstances authorised by the Privacy Act.

In general, Click Analysis will use and disclose your personal information for the following purposes:

  • To conduct their business
  • To provide and market their services
  • To communicate with you
  • To help manage and enhance their services
  1. To whom may Click Analysis disclose your personal information?

Click Analysis may disclose your personal information to:

  • Other members of Click Analysis;
  • Other companies or individuals who assist Click Analysis with providing services or who perform functions on their behalf.
  • Anyone else with whom you authorise to disclose it. 
  1. Sending information overseas

Click Analysis will not send your personal information to recipients outside of Australia without:

  • Obtaining your consent (in some cases, this consent will be implied); or
  • Otherwise complying with the NPPs.

Click Analysis may disclose your personal information to other members of the Click Analysis Team who reside both within and outside of Australia.

  1. Sensitive information

Some of the personal information collected by Click Analysis is considered “sensitive information.” This includes information such as a business’s website login details, company documents, and important files.

Sensitive information will be used and disclosed only for the purpose for which it was provided, or for a directly related secondary purpose, unless you consent otherwise, or where certain limited circumstances apply (e.g., as required by law).

Click Analysis takes reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification, or disclosure. This is achieved through measures such as physical security and restricted access to electronic records.

Click Analysis strives to ensure that the personal information they hold is accurate, complete, and up to date. To update any personal information they hold about you, please contact Click Analysis by clicking the following link https://www.clickanalysis.com.au/contact/

  1. Updates to this Policy

This policy will be reviewed periodically to account for new laws and technology, changes in our operations and practices, and the evolving business environment. The most current version of this policy is available at https://www.clickanalysis.com.au/ and can also be obtained by contacting a Click Analysis employee.